Calypso support

A Float order follows the market until your deposit is confirmed, so the final rate can move a little from the one you saw. Choose Fixed to lock the rate when you create the order.

A deposit that arrives after the order’s time is up marks it Overdue, and the exchange does not run on its own. Write to live chat with your order ID — we complete it at the current rate or refund the deposit.

Swap exchanges one coin for another to your address. Private routes the exchange so the incoming and outgoing transactions are not linked. Private send delivers the coins to someone else’s address the same way.

For every order Calypso asks dozens of liquidity providers for a quote and sends the exchange through the best one — or splits it between several when that gives you more.

Most exchanges complete within a few minutes after the transaction is confirmed on the network. The exact time depends on how busy the sender’s network is.

The fee is already in the rate you see, together with the network fee: the amount under “You receive” is what reaches your wallet. Nothing is charged on top.

No. Calypso needs no account and no documents. In rare cases a transaction flagged by automated checks may need a short review before it is sent.